Job Description
These are exciting times at Loughborough University as we strive to achieve world leading levels of customer service for both our Students and our National Governing Bodies by offering a vibrant and inspirational experience.
We are looking for exceptional individuals, capable of providing an industry leading customer service experience that exceeds the expectations of our students and other stakeholders. You will have a good working knowledge of operating in a similar environment and be able to demonstrate success in supervision and leadership within the leisure industry.
You will work closely with the relevant Sports Facilities Manager to deliver this service to achieve and surpass the performance targets around customer service, participation, national governing body expectations and budget management.
You will manage the operational aspects of the Cricket Centre home to the England and Wales Cricket Board (ECB) and the EHB sports hall to ensure the highest levels of service standards are delivered and in doing so ensuring the continued partnership with the ECB.

How to apply
Please complete the on-line application form.
JOB REF: REQ15609
https://vacancies.lboro.ac.uk/tlive_webrecruitment/wrd/run/ETREC107GF.open?VACANCY_ID%3d4979225agu%1B&WVID=5913100PrZ&LANG=USA

You may wish to refer to the Applicant Guidance Notes, however if you encounter difficulties please contact our HR Department on 01509 222169.

For informal enquires please contact:
Claire Moore, Sports Facilities Manager (Central)
Email: C.L.Moore@lboro.ac.uk
Tel: 07909008421

If shortlisted for the position you will be contacted as soon as possible after the closing date. We will also contact you if we will not be taking your application further.