Purpose of Role
Reporting to the Director Infrastructure and Operations, the Associate Director, Cloud Operations will join the Infrastructure and Operations Leadership Team to oversee the implementation and operation of Cloud services for EBRD. This role is responsible for managing, co-ordinating and resourcing the implementation of all Cloud services.
This is a senior ‘doing’ role and due to the broad scope and multiple interdependencies of this initiative, the successful candidate will need to:
Responsible for working closely with the Principal, DevOps and Principal, Cloud Security to create a Cloud DevSecOps Practice which is capable of delivering and operating all Cloud services
Work closely with the Architecture team to define a Cloud Strategy and Roadmap aligned with the strategic plan
Define EBRD Cloud standards and Govern against these
Background:
Following the success of the Bank’s Tech2020 initiative to modernise the IT organisation in EBRD the case has now been made to undertake a significant investment in the Bank’s operating platform to take us into an increasingly digital future.
An Enterprise Cloud and DevSecOps practice is necessary to ensure process, governance tooling and resource is in alignment. The Associate Director, Cloud & DevSecOpswill collaborate with colleagues in IT and the various business units of the EBRD to drive the adoption of Cloud and DevSecOps, define standards for all Cloud based services, and ensure all delivery adheres to these standards
Facts and Scale
Following the success of the Bank’s Tech2020 initiative to modernise the IT organisation in EBRD the case has now been made to undertake a significant investment in the Bank’s operating platform to take us into an increasingly digital future.
An Enterprise Cloud and DevSecOps practice is necessary to ensure process, governance tooling and resource is in alignment. The Associate Director, Cloud & DevSecOpswill collaborate with colleagues in IT and the various business units of the EBRD to drive the adoption of Cloud and DevSecOps, define standards for all Cloud based services, and ensure all delivery adheres to these standards
Accountabilities and Responsibilities;
Accountable
For overseeing the Delivery and Run of all Cloud Services, and DevSecOps Pipeline.
Management and leadership of the Cloud functions, including partner resources, ensuring delivery and run teams are equipped with the right tools and skills in order to deliver as agreed with the relevant stakeholders, including but not limited to the Director, Technology Transformation and Director, Applications and Integration.
Provide direction to the business on Cloud best practice, processes and procedures as well as automation enabling continual service improvement and self service delivery capabilities.
Drive and support key technology decisions in relation to Cloud platforms in support of the existing and new product roadmaps.
Working closely with the Architecture team to define the Cloud Strategy and Roadmap
Working closely with other stakeholders including the Technical Operations and Applications and Integration teams to establish a Cloud DevSecOps practice
Working with Portfolio Budget and Performance Team to establish a chargeback model for Cloud Applications hosted within Microsoft Azure
Implementation of Policy and practice for Proactive and Detective monitoring to ensure Alerting and Reporting is in place to drive economical use of resource at all times
Responsible
Work with Commercial and Vendor Management Team to identify and establish Strategic Cloud and DevSecOps Partners and manage their performance against SLAs
Work closely with the Director, Technology Platform Transformation to ensure Cloud and DevSecOps resources are available to the delivery teams as required.
Work closely with the Associate Director, Technical Operations to ensure the Infrastructure estate is operational and that there are no overlaps between delivery streams
Define and publish all Cloud and DevSecOps standards and govern delivery against these standards.
Work closely with the Principal, DevOps and Principal Cloud Security, AD, Technical Ops to establish a Cloud DevSecOps practice, and manage the transition from the current model to this new model
Migrate existing Cloud Services to the new support and delivery model
Work closely with projects on technical designs and specifications, aligning with the overall Bank Cloud Operations roadmaps and architectures and ensuring operability of solutions
Govern documentation of designs and implementation Oversee investigations to troubleshoot and resolve complex technical problems using a variety of techniques
Oversee the Implementation of pipeline and dependent tooling in conjunction with all stakeholder teams including EBRD IT Operations
Oversee work to write scripted procedures to support operational delivery automation and continuous improvement
Evangelise Agile principles to help EBRD to establish and continuously improve working practices
Demonstrate a diligent and conscientious approach to completing work on time and to an agreed, acceptable level of quality
Knowledge Skills/Responsibilities
Experience
Able to demonstrate at significant Cloud Operations experience in similar sized organisations
Extensive experience of Azure Cloud, M365 and all supporting technologies including IAM and PAM.
Proven experience in establishing and leading a Cloud Operations Function
Extensive experience of DevSecOps.
Good understanding of with all aspects of the Agile SDLC and the implications on services within an ITIL framework.
Demonstrated experience in Cloud Strategy and Roadmap definition
10 years plus experience working on cloud platforms (Azure/AWS/GCP) with solid troubleshooting skills
Azure Portal Navigation, Configuration, Interrogation and Reporting. Azure Platform as a Service (PaaS):- SQL DB, CosmosDB and ServiceBus.
Production experience of containers and container orchestration. Kubernetes usage and debugging.
Knowledge of Jenkins Management, Linux System Administration, TCP/IP connectivity, monitoring alerts and managing event resolution from Email, Azure Workspace and Nagios.
Experience in working with enterprise scale applications, API Gateways, high availability architectures, load balancing & disaster recovery.
Knowledge of application and cloud security fundamentals, Powershell, Citrix, and virtualisation technologies, e.g. VMWare
De Desirable
Cloud Storage Tiering Solutions
Nexus, Nexus IQ
Bitbucket, Git
Sonar
Ansible, Powershell DSC
Knowledge/Skills
Lead diverse teams through being flexible and open in thought and action
Highly effective communicator and able to do so with transparency and honesty, engaging both stakeholders and your direct and matrix team members.
Passionate about diversity and developing people inclusively, strengthening their ability to deliver and enable them to grow in their roles and careers
Education
Minimum educated to degree level in a relevant discipline
Challenges;
Maximising the capability and expertise of partners
Driving the adoption of DevSecOps
Integration with existing services and service providers
Providing skilled resources to multiple delivery teams in parallel
Please note that CCTs, Interns and applicants working directly for a Board office can only apply for jobs advertised via the external careers website.
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