Purpose of the Job
Part of a wider Insight & Innovation team in IT, the Associate works with business stakeholders on requirements elicitation and business case formulation (using a range of Agile techniques). The team member will work closely with architecture and application owners to support demand management across the Bank’s user groups, with an opportunity to specialise in one of the Bank’s core areas, such as Trading & Risk, Corporate Services and Banking.

Background:
The Insight & Innovation team collaborates with the business to drive business performance through innovative technologies. Through strong relationships and a consultative approach, we shape and define initiatives and projects aligning business strategy and Tech 2020.
This role will support the strategic alignment of IT products to business strategies and demand management of the Bank’s user groups. This is part of the Tech 2020 strategy
Facts and Scale
Part of a core practice of 6 members
Supported and mentored by the incumbents of the Principal IT Insight & Innovation roles
No direct people responsibilities

Accountabilities and Responsibilities
The role will be responsible for engaging with business stakeholders as part of a project or as part of the demand management process (early assessment of IT initiatives).
Work closely with product owners, SME, business stakeholders and IT disciplines to transpose valued needs into requirements captured by appropriate methods and artefacts.
Carry out investigation, capture and prioritisation of business requirements using a variety of Agile techniques.
Capture business cases.
Engage with stakeholders through interviews, workshops, focus groups and other engagement methods.
Ensure appropriate requirements sign off from key stakeholders, where necessary.
Perform analysis across end to end business process to understand change impact, where necessary creating alignment from technical to business capabilities.
Assess data sets and evaluate differences and bottlenecks.
Promote Agile principles and practices to continuously improve working practices within the team
Work as part of SCRUM teams on major projects and initiatives.
Implement and maintain requirements traceability as these mature through sprints/ iterations.
Contribute towards team best practice.
Support testing, business readiness, adoption of functionality by business users as it is incrementally deployed into production.
Stay up to up-date with current market and industry trends by attending internal learning opportunities and external events such as seminars and industry events, bringing new thinking and ideas back to the team.

Knowledge and Skills, Experience and Qualifications.
Education & Qualifications:
Bachelor’s degree. Masters preferred or equivalent experience in the area of expertise
Professional Agile Business Analysis qualification an advantage

Knowledge & Experience:
Relevant experience in conducting business analysis for 5+ years, preferably in an Agile context
Experience formulating business cases/ ROI
Sound knowledge of the entire IT project delivery lifecycle and development processes
Understanding of banking processes a distinct advantage
Understanding of functions Treasury, Risk, Finance and Operations a distinct advantage
Proven track record of delivering innovative IT initiatives

Skills:
Clear thinker and problem solving skills
Strong analytical skills, with understanding of process documentation & data analysis
Ability to develop deep business knowledge
Fluency in written and spoken English mandatory
Outstanding written and verbal communication skills with all levels of staff required
Fine interpersonal skills, in particular service orientation, organisational awareness and people empathy
Good organizational and multi-tasking skills
A diligent and conscientious approach to completing work, adhering to agreed deadlines and an excellent level of quality
Please note that CCTs, Interns and applicants working directly for a Board office can only apply for jobs advertised via the external careers website.
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