Job Description

These are exciting times at Loughborough University as we strive to achieve world leading levels of customer service for both our Students and our National Governing Bodies by offering a vibrant and inspirational experience.

We are looking for exceptional individuals, capable of providing an excellent customer service experience that exceeds the expectations of our students and stakeholders. You will be friendly, informative and professional ensuring a warm and welcoming environment at all times. You will be expected to handle telephone and in-person enquiries in a courteous and supportive manner. We are looking for a social, enthusiastic individual with a ‘can do’ attitude.

There are a number of part time posts available, with some shifts incorporating an annualised hours system. There is a shift rota in operation which will include working evenings, weekends and bank holiday/closure days. PLEASE INDICATE ON YOUR APPLICATION WHICH OF THE POSITIONS YOU ARE APPLYING FOR.

How to apply
Please complete the on-line application form.
JOB REF: REQ15270

https://vacancies.lboro.ac.uk/tlive_webrecruitment/wrd/run/ETREC107GF.open?VACANCY_ID%3d2869834pVZ%1B&WVID=5913100PrZ&LANG=USA

You may wish to refer to the Applicant Guidance Notes, however if you encounter difficulties please contact our HR Department on 01509 222169.

For informal enquires please contact:
Mr Lea McMullen, Service Delivery Manager
Email: L.J.McMullen@lboro.ac.uk
Tel: 01509 226256

If shortlisted for the position you will be contacted as soon as possible after the closing date. We will also contact you if we will not be taking your application further.