MARKETING & SUPPORTER RELATIONS ASSISTANT – Queens Park Rangers Football Club

Job Description
Queens Park Rangers Football Club is defined by a strong sense of community, innovation and ambition. Working at Kiyan Prince Stadium is a fantastic opportunity to drive these values.
An opportunity will be available in August 2021, to join QPR’s dynamic Marketing team and to contribute to the planning and delivery of QPR’s innovative marketing activity.
You can use your skills and experience to help us enhance the fan experience through digital marketing communications and customer relations.
The Marketing Assistant will report to the Digital Marketing Manager.

Key Responsibilities
1. Assisting with the Clubs’ digital marketing communications, including the creation of the weekly e-newsletter and targeted campaigns.
2. Support the growth of incremental sales across departments including ticketing & retail through digital & fan engagement activities.
3. Data extractions and analysis of fan database.
4. Assist with the delivery of Club Partners’ contractual digital requirements.
5. Assist with achieving and exceeding a best in class digital fan experience for fans.
6. Assist with the delivery of international fan engagement.

Candidate Specification:
Key Skills
• Studying/working towards a related degree (Essential)
• Have a sound understanding of key marketing functions (Essential)
• Excellent writing skills with an eye for detail (Essential)
• Good computing skills, including some experience of Excel (Essential)
• Experience of working with data (Preferred)
• Have worked in customer relations or have an understanding of what good customer relations is (Essential)
• A self-starter, proactive in finding solutions to issues big or small (Essential)
• Excellent communicator with a positive, collaborative and flexible style (Essential)
• Have a good understanding of the football environment (Essential)
• A genuine interest in marketing (Essential)
Applicants must be able to prove their eligibility to work in the UK.
Please note only short-listed candidates will be contacted.
Queens Park Rangers Football Club and QPR in the Community Trust are committed to Equality

How to apply
If you are keen to be part of a forward thinking and developing department within an ambitious Club then please complete a QPR Employment Application Form. Completed application forms should be emailed to jobs@qpr.co.uk with the subject title ‘Marketing & Supporter Relations Assistant’. A full copy of the job description and person specification is available via https://www.qpr.co.uk/club/vacancies/

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