Senior UX Advisory Consultant – CGI – England

Posted under Clerical / Assistants on September 5th, 2022

Position Description:
We are looking to grow our digital transformation capabilities and more frequently our clients are looking to us for advice and guidance in understanding how disruptive technologies may impact their business, create new opportunities or provide an opportunity to transform how they engage with their customers.
Through the adoption of Human Centred design (HCD) approaches we are looking to support our clients in adopting novel solutions based on the latest in digital approaches and technologies. Whether as a senior consultant leading the engagement, or part of an agile pod, It’s a great time to join the team – we are changing the way we look, behave and do business. As a result, we’re looking for a talented individual who can help deliver these new and innovative projects.

Your future duties and responsibilities:
You will be a T-shaped person, someone who already makes a difference in your area of expertise, but also is comfortable exploring and understand the wider context, a business outcomes advocate and a curious technologist. We are looking for people who are interested and passionate.
As a UX Advisory Consultant, you are someone with good experience in a consultative capacity and a working knowledge of UX, service Design and business analysis.
Our clients will be looking to you for advice and guidance and you will be someone who enjoys supporting others on a journey of discovery – underpinning learning through doing, collaboration and co-creation.

Required qualifications to be successful in this role:
You will be able to demonstrate the following:
• Have good experience of Human Centred design approaches and a working understanding of the Product Life cycle
• Seamlessly convey ideas, define requirements, and challenge assumptions to advocate for users while respecting others points of view
• Comfortable working alone with clients or as part of a small team and can demonstrate experience partnering across teams to ensure delivery of high-quality work
• Have a grasp of current digital trends and can map to project work in a way that helps to create opportunities for end users
• Help to coordinate, plan and lead working sessions as well as workshops/demos/meetings with key leadership and executive stakeholders
• Be able to shape a strategic vision based on findings from client discovery workshops and work with commercial and technical teams to shape a business case if required.
• Provide guidance to the Designers and developers to ensure all deliverables are produced to the right quality
• Serve as a UX lead by leading overall design effort to align w/ business objectives and stakeholder expectations
Advantageous qualifications
• Experience in consumer application development, working in agile teams and shaping and refining of user stories would be advantageous
• You have experience leading production of deliverables and design artefacts, including workshop recaps, journey maps, mental models and wireframes.
• You have produced yourself or supported others in the development of high fidelity designs and other UI styling.
• You have experience of working with UX Strategists, Product owners and technologists to coordinate and execute studio sessions and workshops.
• You have Lead design or requirements teams on a day to day basis to conduct user research, interviews and surveys which have leveraged user-centric observation and research to create customer journey maps, wireframes, high fidelity UI design comps, flows and prototypes whilst showing empathy for the user by helping to conduct user research, interviews and surveys.