Reference: DPM- DSO
Salary: competitive package and excellent development opportunities
Job type: permanent
Posted: November 19 2015

Who we are…

Soho House & Co is a collection of private members’ clubs and restaurants spread throughout Europe, the UK and America. Each house and restaurant maintains its own personality and atmosphere but the ethos has remained the same; serving fantastic cocktails and simple but delicious food in a comfortable and relaxed environment.

The role…

Reporting to the digital director, this is a group role based in the Dean Street office, responsible for the day to day operational supervision, the technical and process management, functionality roll out, communications protocols and performance monitoring of House Seven member portal. Acting as a central informational/communication hub for House Seven content publishing, links and page flow, event booking operating procedures and member data management. Playing a key role contributing to the development of House Seven features, presentation, site structure, architecture and capabilities.

Supporting marketing, members and events teams internationally with communications, training, presentations and instructional assistance about House Seven’s ongoing advancements.

Conducting online analysis and performance monitoring all of aspects of the House Seven site to improve user engagement.

act as day to day company contact and supervisor of all operational and management duties across Soho House digital products
working closely with the group executive editor and regional House Seven editors to ensure that from a technical perspective, all copy, photo and video content is uploaded and presented properly, across all platform and operating systems
assess short to medium term technical needs to effectively manage special or one off requirements for House Seven (to cater for expanded content around launches or additional digital offerings around major events); work on producing additional pages, templates and functionality required
in association with the digital director and group executive editor, attention monthly content production meetings with the House Seven editors to plan major content engagement piece on House Seven with a medium to long term focus
take responsibility for supervising and/or supporting assembly of House Seven newsletters
conceive of ways to gain and manage feedback from members and staff to assess the value of House Seven in terms of reach, engagement levels, uptake and desired future functionality
undertake regular educational and training activity to inform staff of new House Seven developments as well as future capabilities in the works; point of contact for international teams
undertake regular analysis measuring page impressions, site traffic and click throughs for House Seven, paying particular attention to content and pages that are successful
when necessary present statistical evaluations of the performance of House Seven in terms of total unique visitors, page impressions, top rated content, click throughs, site visits etc and highlight major successes and failures with thinking and planning around possible explanations and improvements
work with digital director and digital designer to tweak and optimise the design, user flow and site architecture to improve user experience
manage workflow and projects for the Soho House development team
provide ideas and solutions to assist with the launch of group wide digital projects

Only those eligible to work in the UK or have a valid UK work permit/Visa will be considered for the above position.

How to apply

Please send all applications to kris@sohohouse.com