Purpose of Job.
The IT Vendor Manager is key role within the IT Commercial and Vendor Management team providing oversight and good governance across all IT 3rd Party Spend. The role works closely with the IT Contract Managers, IT PMO and business Units to maximise value for the Bank and drive vendor performance improvement.
Background
The Commercial and Vendor Management Team are responsible for overseeing all commercial aspects of any IT 3rd Party Engagement; providing advice and insights at on-boarding, frameworks and oversight during in-life contracts and planning for contract end dates.
The Vendor Manager will be responsible for the full Contract Lifecycle for a range of suppliers and as such will liaise closely with Procurement, local Contract Managers, IT PB&P and Vendors to ensure that departmental budgets are aligned, good governance and oversight is implemented & maintained and that overall the Bank maximises value from its third party relationships.
Facts
No Direct Reports
Work Closely with the IT Contract Managers, IT PB&P, PPOD and Vendors
Responsible for an annual spend across a range of suppliers in excess of £20M
Accountabilities and Responsibilities;
Support the Director, Commercial and Vendor Management in developing a Vendor Management Framework; design and implement an IT Outsourcing Supplier Management model, in line with the framework.
Identify suppliers from within their responsibility to be included in the supplier review program, design, implement and conduct supplier reviews; setting continuous improvement and cost savings targets and ensuring adherence to same.
Act as the first point of escalation for any supplier related issues; manage supplier related issues to resolution and conduct issue post mortems and track agreed actions to closure.
Develop suitable Vendor Management Dashboards that accurately reflect actual supplier performance across a range of parameters for presentation to Bank senior management.
Identification of cost savings opportunities and initiatives; influencing key stakeholders within the Bank to support the identified initiatives as well as (working with PODD as appropriate) negotiating the opportunities with the Suppliers.
Proactively review in-life contracts to ensure, ongoing monetary commitments are included in the budget cycles, termination terms and contract expiry dates are proactively flagged to the respective contract managers for proactive review
Analyse, Collate and Propose submissions to the IT Funding Review for budgetary approval on a weekly basis; reviewing and summarising supporting contract information where necessary in advance
Knowledge Skills Experience and Qualifications
Skills:
Degree educated
Relevant (Financial Services Sector) Vendor Management Experience
Strong Influencing Skills up to senior management level
Demonstrable track record in identifying and delivering cost savings
Strong Communications skills
Strong numerical and analytical skills with the ability to interpret financial information
Good multitasker
Familiarity with procurement tools preferably to include SAP
Previous Experience of working as a Vendor Manager and/or managing complex supplier relationships
Previous experience of managing Outsource Suppliers would be an advantage
Please note that CCTs, Interns and applicants working directly for a Board office can only apply for jobs advertised via the external careers website.
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