Job Description
We are excited to offer a unique opportunity to join our team as a Duty Manager.
Rectory Park is a new facility incorporating our Headquarters, two full-size artificial 3G football pitches, changing rooms and community space.
This fantastic opportunity offers the right candidate the chance to embed the values of commitment, creativity, collaboration and connection across the Company, maximising the impact of the new facility and associated community space, for the benefit of the local grassroots football and the community.
This position reports directly to the Centre Manager and will function to drive customer engagement through successful management of all aspects of the Company Headquarters, ensuring the safe and cost-effective operation of the venue. This role will have a particular focus on the maintenance of the facility, ensuring the pitches are appropriately maintained, the changing rooms are always of a high standard and the community rooms are always prepared for use. However, the role will still include the generic responsibilities that all of our duty managers have.
We are looking for someone who possesses an enthusiasm for customer excellence and drive for maximising the opportunities for using the facility. The Duty Manager needs to have a good understanding of facility management with a focus on delivering outstanding customer service and facility compliance. They must have a desire to generate and maintain new users, using their knowledge and experience of planning, selling and creating a welcoming and professional environment.
You must be able to work under pressure, handle multiple priorities and meet deadlines. You will also have experience of people management, and a working knowledge of facility management including health and safety requirements.
Candidates must be able to demonstrate team working skills and the ability to work both unsupervised and under their own initiative. The successful candidate must be willing to work at weekends and evenings within a rota. The peak hours for the facility are evenings and weekends so the majority of hours will be based around this demand.

How to apply
To apply, please complete the application pack and email it to: andrew.perren@middlesexfa.com