Job Description
You will find a detailed job description and person specification below. The information provided is to help applicants understand and appreciate the work content of the post and the role they will play at DAIMANI.
However, it should be noted that whilst every effort has been made to outline all the duties and responsibilities of the post, a document such as this does not permit every item to be specified in detail. Broad headings may therefore have been used, in which case all the usual associated duties are included in this job description.
If you would like to learn more about DAIMANI then visit www.daimani.com
In 2019 DAIMANI launched the first worldwide marketplace for VIP Hospitality packages, connecting official event providers with corporate and individual customers.
DAIMANI offers exclusive VIP Hospitality experiences for sports, music & cultural events across the world. Customers can now easily book unforgettable moments at the touch of a button. The ‘Click & Buy’ solution is currently available in 7 languages with more to come, 30+ payment methods and over 70 currencies.
This role will assist the UK Managing Director and the Senior Commerce Manager in:
• onboarding events in a timely manner
• supporting sales & general operational activities
• liaising with rights holders and clients
• communicating with DAIMANI offices across the globe
• managing inventory across products
• establishing DAIMANI in the UK & Ireland
The key responsibility of the post holder will be to provide qualitative support to ensure that all operational activities and contractual objectives are met and surpassed through strategic planning, excellence in delivery & administration, strong working relationships with DAIMANI colleagues and continuous monitoring & evaluation.

Key Responsibilities include but not limited to:
1. Strategically support the Managing Director and the Senior Commerce Manager in developing & managing existing and future partnerships with external organisations.
2. Assist in the creation of a fun, structured working environment that is inspiring, dynamic and challenging.
3. Ensure all events are onboarded to the DAMIANI marketplace securely, accurately and in a timely manner.
4. Support all sales, marketing and promotional activities.
5. Work with all colleagues to ensure DAIMANI’s rights holder partnerships are being satisfied through effective monitoring and evaluation processes.
6. Undertake industry research as and when directed by senior management.
7. Support head office CRM activities.
8. Source and collate marketing materials.
9. As directed by the Managing Director or the Senior Commerce Manager attend seminars, networking events and exhibitions relevant to the role, proactively using the information and learning to influence current and future DAIMANI activities.
10. Undertake personal development as and when required by DAIMANI.
11. Any other reasonable duty as may be assigned that is consistent with the purpose of the role and its level of responsibility, including the ability to work flexible hours and travel.
Person Specification

Education and Qualifications
Essential
• Demonstration of academic achievement in higher education, e.g., Degree or HND.
Desirable
• Second language.

Experience
Essential
• A minimum of 3 years’ experience working in tourism, hospitality or events.
• Proven ability of engaging with a range of stakeholders and external partners in order to achieve strategic and contractual objectives.
• Knowledge and experience of working with digital solutions and software.
• Experience of delivering, monitoring and evaluating a range of objectives.
• Experience of working with colleagues and clients from a variety of backgrounds and languages.
Desirable
• Knowledge of the VIP hospitality industry within the UK.
• Previous sales and account management experience.

Essential Personal Attributes
• Ability to adapt and deliver under time constraints.
• A passion for results and excellence.
• Ability to convert difficulties into successes.
• Self-driven individual who brings life and energy to their delivery.
• Excellent organisational skills.
• Forward planner & punctual.
• Ability to work effectively as an individual and as a team member.

Interpersonal Skills
Essential
• Effective communication skills – written, verbal and listening.
• Excellent digital skills & proficiency in Microsoft Office programmes.
Desirable
• Knowledge of photoshop and similar tools.

How to apply
All applications must be made via CV. The interview date is to be confirmed. Applications will be shortlisted for interview and DAIMANI will contact those applicants who are selected regarding the time and venue.
You are required to provide a cover letter in support of your CV detailing relevant skills, knowledge and experience gained in paid and unpaid work. Please also detail any gaps in your employment or voluntary service history.
Failure to provide details pertaining to any gaps in your experience and to submit a cover letter will result in your application being unsuccessful.
Applications must be submitted to UK@daimani.com
Closing Date – Applications received after Sunday 17th November 2019 will not be considered. If you have any access requirements and wish to complete your application in a different format, please contact John Eades via UK@daimani.com