Job Description
Gloucester Rugby is seeking a General Manager Kingsholm Stadium to join the team.

Main Purpose of the job
To take responsibility for all operational aspects of Gloucester Rugby, ensuring the safe and cost-effective operation of the company’s venues.
To lead and manage the Operations and Hospitality and Catering teams (covering events delivery, stadium management, cleaning and security). To create strategic plans that ensure our venues are utilised as effectively as possible and that our people are working in environments that allow them to do their best work. To budget for, plan and implement all actions required to deliver on the strategic plan.
To ensure that the premises and operations always remain compliant and that facilities are maintained to appropriate standards within budget parameters.
To take responsibility for the delivery of outstanding stadium events, ensuring that all relevant internal and external agencies or individuals are involved with venue event planning and that a co-ordinated approach is maintained throughout.
To develop robust relationships with external agencies and suppliers to ensure cost effective procurement and sustainable business practice.

Key Accountabilities
Describe the key deliverables to be achieved by the post holder and the ongoing responsibilities of the role
Responsible for the overall delivery of events in Gloucester Rugby venues, ensuring that all operational, hospitality and catering aspects are delivered effectively and efficiently.
Lead and Manage a multi-disciplinary team of staff ensuring that all employees have objectives, 1to1s, Mid-season reviews and end of season appraisals;
Cost and budget management for all operational needs, and for delivery of hospitality and catering requirement and for our bar operators.
Management of key projects such as warehouse usage and stadium improvements. Ensure all projects are effectively lead. Ensure the activities of the various contractors involved are well managed to ensure a smooth and successful implementation. Ensure measures of success are implemented, monitored and improved
Ensure that professional FM services are delivered in line with all requirements of the organization, having created strategic plans that meet the needs of all business stakeholders and are agreed by the management board;
Ensure that all Works and Maintenance Activities comply with current statutory legislation and that our buildings remain secure, effective and fit for use;
Production of the operational and safety documentation required by the designated sports ground Local Authority Safety Certificate. This process will require knowledge of the Guide to Safety at Sports Grounds (Green Guide) to ensure compliance with national standards and requirements of the Council Safety Advisory Group (SAG) and Manage RFU minimum std annual audit.
Lead the company Health and Safety committee, ensuring processes are developed and adhered to across all sites and departments.
Management of bar operations; the main point of contact for our bar operators, accountable for monitoring revenue income for bars ensuring we are maximising income and for H&S aspects of the bars operation.
Ensure that the buildings are kept in good structural and decorative order and that lifecycle expenditure for refit and replacement of assets is managed effectively;
Monitor the Company’s performance and cost effectiveness in its use of premises, services and facilities and that, where practical, appropriate waste management and efficiency improvements are being implemented, including energy management;
Manage available resources and co-ordinate other agencies to deliver and maintain a consistent and appropriate level of service to users of the Company’s premises and facilities;
Provide monthly and quarterly Management Information Reports that demonstrate full compliance with all legislation including planned preventative and reactive maintenance.
This job description is intended only as a guide to the main responsibilities and is in no way intended to restrict any individual in the performance of other duties as required by the Company.

Qualifications, Experience & Knowledge
List any academic or practical education required to perform the role. What experience does the position require the job holder to have obtained in past roles within or outside of the organisation that would demonstrate a level of proficiency.
Essential
A progressive, dynamic and flexible approach to delivery of all aspects of event and venue management, including, facilities management, event management, security, cleaning and catering.
A proven track record of large-scale stadium and event management and Financial Management, ideally sports related.
Ability to analyse and resolve problems, develop opportunities, run projects and implement innovate solutions/approaches.
Able to demonstrate personal self-development and leadership and development of a team.
Demonstration of high performing team work, implementing initiatives and working on own judgement and decisions.
Ability to work home matchdays
Desirable
Ideally educated to degree level
Rugby fan

How to apply
To apply, please email an up to date CV and covering letter to our recruitment team at recruitment@gloucesterrugby.co.uk.