Job Description
We are looking for a Gym & Spa Manager who will lead a small team responsible for the running of a luxury residential leisure facility. You will have overall responsibility for all on-site operations including health & safety, SOPs and EAPs, contractor management, financial management, site audits along with the all-important resident satisfaction!

The role:
Providing excellent customer service to residents and guests
Promote a thriving community within the gym & spa
Leading a small team to ensure outstanding service delivery at all times
Ensure that the facility is looking and operating at the highest possible level at all times
Update all SOPs, EAPs, risk assessments and other operational documents in line with changes in industry best practice
Manage the staffing and operating budget, providing monthly expenditure reports to the client
Work with the wider residential estate team to provide a first class residents experience

Requirements:
REPs Level 3 (Level 2 will be considered)
Self-motivated and able to work with minimal supervision
Experience of staff and performance management
Basic understanding and knowledge of budgets and financial reporting
Good knowledge on leisure specific health & safety best practice
High level of interpersonal skills
Excellent attention to detail

Desirable attributes:
Previous experience within the luxury gym/ spa/ hotel markets
First aid/ Pool safety experience
Pool plant experience

What can we offer you?
A forward thinking company with our staff at the centre of our business. With extra holiday, performance related pay, health incentives among others as some of the perks.

How to apply
Please send your CV and cover letter to Jenny Cromack (jenny.cromack@m8group.co.uk)