HR Administrator – EBRD

Posted under Management / Administration on August 9th, 2021

Purpose of Job
The Assistant Analyst, HR Operations is accountable for the timely and consistent execution of the Bank’s on-boarding, cross-boarding and mobility policies and procedures. The Assistant Analyst will provide advice and guidance to Employees and Line Managers and undertake the necessary processes and tasks to ensure a high quality HR service is provided throughout the employee lifecycle at the EBRD.
The Assistant Analyst will operate effectively both individually and as a key member of the People Operations and Mobility teams. It is expected the incumbent will split their time across both teams; however, this is subject to change based on business need. The incumbent will have ownership of nominated key processes and will develop ad hoc solutions to problems and escalate, where appropriate.
The Assistant Analyst will liaise with relevant teams within HR (such as Business Partnering, Talent Acquisition, and Payroll etc.) and the Bank, as well as designated external providers (such as pre-employment screening providers).

Accountabilities & Responsibilities
The accountabilities & responsibilities include but not limited to:
People Operations
Managing the end-to-end on-boarding process for all recruited new hires, ensuring smooth on-boarding; liaising with the designated pre-employment screening vendor and providing ongoing guidance and support throughout the process.
Maintaining SAP HR with a focus on data quality to ensure business continuity particularly in reference to maintaining live data for critical business reporting; checking and processing, undertaking the necessary action.
Providing tailored advice; assistance and problem solving related to policy queries (delegated either by the Associate or triaged to the Assistant Analyst via ServiceNow).
Responsible for the accurate preparation and implementation of contractual documentation as designated by the Talent Acquisition and Business Partnering teams.
Undertaking and monitoring pre-employment medical screening and pre-employment verification processes; including liaising with the designated pre-employment verification agency, escalating any concerns to the Associate. Ability to articulate the processes elements and guide stakeholder groups where appropriate.
Timely and accurate execution of HR administrative transactions which workflow into the payroll for the whole Bank (HQ and ROs).
Demonstrating a clear understanding of all HR elements of the employee life cycle and policies in order to mitigate legal and reputational risk and to meet business needs.
Effectively collaborating with other relevant teams to ensure that processes follow agreed steps and produce the expected deliverables.
Coordinating the end-to-end relocation process for Internationally recruited new hires and current employees going on assignments to ensure smooth relocation including visa applications, accommodation needs, shipping arrangements, financial assistance, liaising with third party vendors and ongoing support throughout the process.
Responsibility for the timely and accurate preparation and implementation of contractual and financial documentation related to the relocation.
Dealing independently with queries on related HR issues received from internal clients.

Knowledge, Skills, Experience & Qualifications
Proven HR experience, preferably within Financial Services.
Professional or Academic Qualification in relevant discipline desirable.
Good analytical skills, with accurate numerical skills.
Confident communicator and presentation skills at all levels
Able to build strong lasting relationships with a number of internal and external stakeholders and manage these in the provision of operational HR support.
Experience dealing effectively with challenges to ensure positive outcomes for all parties.
Self-motivated with excellent organisational and administrative skills, attention to detail, the ability to prioritise and multitask is essential.
Ability to remain calm under pressure and turn work around accurately in a busy environment.
Experience of operating with good judgement and working to strict deadlines in a demanding client facing role.
Ability to act in a customer service orientated manner, responding flexibly and promptly to clients’ needs using outstanding interpersonal skills.
Ability to exercise judgement and deal discreetly with sensitive situations and confidential information.
Fluency in English, both written and oral.
Ability to operate in a multi-cultural environment and build effective working relationships with clients and colleagues is essential.
Proficient in Microsoft Office Products, preferred experience with SuccessFactors, SAP HR and data warehouse packages.
Diversity is one of the Bank’s core values which are at the heart of everything it does. A diverse workforce with the right knowledge and skills enables connection with our clients, brings pioneering ideas, energy and innovation. The EBRD staff is characterised by its rich diversity of nationalities, cultures and opinions and we aim to sustain and build on this strength. As such, the EBRD seeks to ensure that everyone is treated with respect and given equal opportunities and works in an inclusive environment. The EBRD encourages all qualified candidates who are nationals of the EBRD member countries to apply regardless of their racial, ethnic, religious and cultural background, gender, sexual orientation or disabilities. As an inclusive employer, we promote flexible working.