Job Description

The Role:
• To deliver central administration of membership and to ensure all functions are working effectively.
• Key point of contact for all members of British Showjumping.
• To provide administration support to the Membership team.
• Deliver excellent customer service, at all times.
• Deal with all enquiries in a professional and courteous manner, in person, on the telephone or via email.
• Central Administration base for membership and registrations, change of ownership and renewals.
• Scanning and electronic filing of documents
• Provide reports as and when required.
• Reception cover
• To administer Club Membership, schedules and results for Club competitions.
• Collate and administer all outgoing post from British Showjumping
• Manage the disciplinary list including notifications to members, implementing and lifting suspensions.
• Oversee and process membership cancellations and refunds where applicable.
• Carry out instructions given by the management team.

The Person:
• Significant administration experience with outstanding planning and organisational skills.
• The ability to prioritise work and meet deadlines.
• Excellent communication and interpersonal skills.
• An approachable can-do attitude and ability to stay calm under pressure.
• Strong initiative and time management skills and excellent attention to detail.
• Experience in Microsoft Word, Excel, Outlook and Powerpoint.
• The ability to actively participate as a member of a team.
• Knowledge of the sport of Showjumping, its structure and operating procedures.
• NVQ in Business Administration or equivalent
How to apply
To apply please send a covering letter with CV to Nicky McMurdo, Executive Assistant to the CEO, British Showjumping, Meriden Business Park, Copse Drive, Meriden, West Midlands, CV5 9RG or email: Nicky.McMurdo@BritishShowjumping.co.uk