Case is looking for an experienced retail manager to join our sales team.
Working from our new showroom in Wandsworth, the ideal candidate should have proven retail experience, great organisational skills, be self-motivated and with an interest in design-led furniture.
As our retail manager you will support the delivery of sales across the retail area– taking responsibility for the sales performance and ensure accuracy in the planning and order process. Your main aim will be to provide every customer with an exceptional experience enhanced with great after sales service.
This is a full-time role.
Working hours: Tuesday – Friday 9.30 -18.00 and Saturday 10.00 – 16.00
Salary commensurate with experience.
Tasks and responsibilities:
proactively interact with customers in the showroom
advise customers and provide product information
organise and administrate retail orders from start to finish, including coordinating domestic deliveries and after sales
work closely with our sales team, warehouse and our third party logistic provider
take care of customer issues, keeping clients informed until a resolution has been found
payment processing, invoicing and database maintaining
oversee the smooth running of the whole showroom
ensure the showroom and all displays are neat and tidy at all times
assist with event/tradeshow organising and facilitate marketing campaigns in coordination with other departments
Skills, value, knowledge:
must have previous retail experience
a strong flair for selling with a high degree of motivation
passionate in assisting customers in a commercial way
outstanding communication skills
a successful candidate will be able to prioritise tasks and react to urgent situations
excellent personal skills when dealing with both new and existing clients in the showroom, over the phone and via email
organised and efficient with a good attention to detail to ensure that all orders and sales are completed successfully
interested in design
strong work ethic and a team player
professional appearance and presence
www.casefurniture.co.uk
How to apply
Please email your CV to pernille@casefurniture.co.uk and add “retail manager” in the subject line.