A rare opportunity has arisen to join the London offices of a successful Italian interior textile company.
D E D A R is a highly respected name in the world of fine sophisticated interior fabrics and our UK branch is now looking for a full-time sales administrator, to join our friendly, dynamic and international UK team.
As the sales administrator assistant, you will support and report to the customer service manager and general manager. Having an important support role within our fast growing UK business, you will aim to offer with confidence a second to none level of customer service to the ever demanding trade-only clientele of our two brands DEDAR and Hermès Home Fabrics and Wallpapers. You will also be required to offer a prompt and efficient sales administrative support to our sales and showroom team.
This non customer-facing role is not to be based in our showroom located in the Chelsea Design Centre East but based in our management offices located in the Harbour Yard building, a short walk from the Design Centre.
The day-to-day responsibilities will include:
Sales administration
assisting clients via email/phone on price/stock/delivery and order queries using our business software
managing orders administration including product and sampling order entry, follow up, sampling , and other general sales administration duties in support and under the supervision of the customer service manager
Showroom and sales team assistance
support showroom and area managers in their day to day work (providing stock infos, pricing, reserve goods, technical informations)
to be the team’s relay to the Italian HQ when required
As a member of a small team, all staff are expected to support each other and to also carry other duties from time to time.
To be successful in this role you must possess:
experience of two years in a customer service and sales support role, ideally in a B2B interior design environment
good computer literacy and experience in working with business softwares
a strong and confident communicator both verbally and in written format
can do attitude, with ability to work under pressure and long hours when necessary (we pay extra time)
good administrative skills, plus needs be meticulously organised and focused
The standard working hours are 9am to 5.30pm, but you will be required to work late when necessary.
The ideal candidate must live within a 45 minute commute from the DEDAR office located in Chelsea Harbour, London SW10 0XE.
We offer full training, a competitive package, 25 days paid holiday and because we care about our staff we also offer paid lunches.
Application deadline: September 3, 2015
How to apply
If you think you fit all these criteria and want to join a highly successful international business, please send your CV and a covering email stating your notice period/available starting date and salary expectation to v.pennetier@dedar.com.
Please note that due to the high number of applications we receive, we will only reply to the applicants selected for an interview.