Job Description
Queens Park Rangers Football Club is defined by a strong sense of community, innovation and ambition. Working at Kiyan Prince Foundation Stadium is a fantastic opportunity to drive these values.
An opportunity has arisen for a Commercial & Marketing Administrator to join a dynamic team.
Reporting to the Commercial Director some of the key responsibilities of the role will be to:
• Provide administrative support to the Commercial and Marketing Departments.
• Act as the club’s point of contact with regards to communication with supporters.
• Represent the Club at supporter group meetings, which include but not limited to Supporter Consultation committee meetings and Fans Forums and to work with the Club’s Communications department to in relation to club updates.
• Submit customer complaint report and resolutions to the Club’s Commercial Director by the 6th of each month.
• Communicate with Club department’s and supporters in relation to the Club’s Customer Charter.
• Manage the Club CEO’s diary.
Candidate Specification:
Experience & Skills
• Educated to A level standard as a minimum.
• Previous experience working in a customer service facing role.
• Working knowledge of the Equality Act 2010.
• Experience of handling and resolving complaints.
• Strong IT skills.
• Excellent time management and organisational skills.
• Excellent communication skills.
• Ability to work under pressure.
A full copy of the job description and person specification is available via https://www.qpr.co.uk/club/vacancies/
Applicants must be able to prove their eligibility to work in the UK.
The successful candidate will be required to undergo a Disclosure & Barring Service Check (DBS).
Please note only short-listed candidates will be contacted.
Queens Park Rangers Football Club and QPR Community Trust are committed to Equality
How to apply
If you are keen to be part of a forward thinking and developing department within an ambitious Club then please email your CV with a covering letter to jobs@qpr.co.uk with the subject title “Commercial & Marketing Administrator”.