We are looking for individuals with knowledge of and a passion for art, design and the creative industries. People who are able to offer an extremely high level of customer service, are industrious and work well within a team. We expect applicants to be highly organised and have competent computer skills.
Candidates with at least two years’ relevant high-end retail experience preferred. Full-time and part-time (three days per week) applicants will be considered.
Based at the twentytwentyone shop on Upper Street, Islington. Includes weekend work.
Duties include:
sales and customer service
provide customers with a well-informed, polite, friendly and high quality service
offer customers assistance with enquiries via telephone, email and in-store
ensure all processes from initial enquiry, order processing and through to delivery/installation are fulfilled efficiently
attend relevant training and staff meetings wherever offered
Maintenance:
maintain and clean stock and shop environment
maintain lighting displays
ensure any maintenance issues are brought to management’s attention for immediate remedy
Press loans/hire:
promote the retail business by liaising with stylists, journalists and editors to ensure editorial coverage in key industry publications
build press database
create dialogue with press on new stock lines, seasonal promotions and news
Stock management:
ensure all items are priced with the appropriate label
maintain and monitor stock levels
supervise incoming and outgoing goods and the procedure for hire/loan of goods
assist with all stock taking activities
Administration:
manage price lists and sales support information/samples/materials
maintain and build customer database
organise deliveries and correct installation methods where necessary
suggest and initiate new procedures and systems where necessary and approved
administer information to the correct channels
provide a high level of communication regarding orders and enquiries between colleagues
How to apply
CV and covering letter stating current salary to: jobs@twentytwentyone.com