{"id":47428,"date":"2023-08-07T06:24:06","date_gmt":"2023-08-07T06:24:06","guid":{"rendered":"https:\/\/www.uk.newjobvacancies.org\/?p=47428"},"modified":"2023-08-07T06:24:06","modified_gmt":"2023-08-07T06:24:06","slug":"casual-receptionist-leicester-tigers-england-2","status":"publish","type":"post","link":"https:\/\/www.uk.newjobvacancies.org\/clerical-assistants-jobs\/casual-receptionist-leicester-tigers-england-2\/","title":{"rendered":"Casual Receptionist &#8211; Leicester Tigers &#8211; England"},"content":{"rendered":"<div class=\"ranmz678049d31ce27\" ><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js\"><\/script>\n<ins class=\"adsbygoogle\"\n     style=\"display:block; text-align:center;\"\n     data-ad-format=\"fluid\"\n     data-ad-layout=\"in-article\"\n     data-ad-client=\"ca-pub-5811055133939296\"\n     data-ad-slot=\"8669520966\"><\/ins>\n<script>\n     (adsbygoogle = window.adsbygoogle || []).push({});\n<\/script><\/div><style type=\"text\/css\">\r\n.ranmz678049d31ce27 {\r\nmargin: 5px; padding: 0px;\r\n}\r\n@media screen and (min-width: 1201px) {\r\n.ranmz678049d31ce27 {\r\ndisplay: block;\r\n}\r\n}\r\n@media screen and (min-width: 993px) and (max-width: 1200px) {\r\n.ranmz678049d31ce27 {\r\ndisplay: block;\r\n}\r\n}\r\n@media screen and (min-width: 769px) and (max-width: 992px) {\r\n.ranmz678049d31ce27 {\r\ndisplay: block;\r\n}\r\n}\r\n@media screen and (min-width: 768px) and (max-width: 768px) {\r\n.ranmz678049d31ce27 {\r\ndisplay: block;\r\n}\r\n}\r\n@media screen and (max-width: 767px) {\r\n.ranmz678049d31ce27 {\r\ndisplay: block;\r\n}\r\n}\r\n<\/style>\r\n<p><strong>Main Function:<\/strong><br \/>\nTo manage our front of house operations on a day to day basis ensuring the highest levels of customer service are met. You will represent the Leicester Tigers Brand and be the first point of contact for all visitors.<br \/>\nYou will be responsible for putting procedures into place to ensure the front desk operations are effective and efficient, and the reception area is maintained, professional and presentable.<\/p>\n<p><strong>Additional Key Responsibilities:<\/strong><br \/>\n\u2022 Manage the Club\u2019s reception areas, including the cover for secondary areas and evening \/ weekend functions. (E)<br \/>\n\u2022 Manage the Club\u2019s complaints procedure which maximises accountability across the club and has a defined escalation process. (E)<br \/>\n\u2022 Assist the club in ensuring the club offers the best customer service for its supporters (E)<br \/>\n\u2022 Manage the Club\u2019s charities procedure in conjunction with the Marketing team (E)<br \/>\n\u2022 To be responsible for the ordering of all stationery (E)<br \/>\n\u2022 Maintain security by following safety procedures and controlling access via the reception desk, issuing of visitor badges (E)<br \/>\n\u2022 Production of all employee security badges (E)<br \/>\n\u2022 Answer, screen and forward all incoming telephone calls, in an efficient and courteous manner. (E)<br \/>\n\u2022 To receive and distribute incoming mail and to frank and record all outgoing mail including special deliveries (E)<br \/>\n\u2022 To organise the bookings of couriers when needed. (E)<br \/>\n\u2022 To efficiently deal with all deliveries including those for our catering partner. To log any deliveries and returns for external functions \/ conferences. (E)<br \/>\n\u2022 Ensure all necessary stationery and print material is in place and in line with our Marketing objectives. (E)<br \/>\n\u2022 Operate pre-arranged bookings and entrance into the main VIP car park. (E)<br \/>\n\u2022 To carry out any other duties and tasks required by management, which are within the post-holder\u2019s capabilities. (E)<\/p>\n<p><strong>Person Specification:<\/strong><br \/>\n\u2022 Customer focused with excellent customer service and organisational skills (E)<br \/>\n\u2022 Must be a self-starter and good team member (D)<br \/>\n\u2022 Able to work under pressure and stay calm when dealing with difficult, impatient or upset guests (D)<br \/>\n\u2022 a flexible approach to working hours (E)<br \/>\n\u2022 Friendly and confident personality, smart appearance (E)<br \/>\n\u2022 Good spoken and written communication skills, computer literate (D)<br \/>\n\u2022 Flexible approach to working hours (E)<br \/>\n<strong>Essential<\/strong><br \/>\n\u2022 Organised<br \/>\n\u2022 Customer focused<br \/>\n\u2022 Flexible<br \/>\n\u2022 High standard written and verbal communication skills<\/p><div class=\"pzodi678049d31cea5\" ><script async src=\"\/\/pagead2.googlesyndication.com\/pagead\/js\/adsbygoogle.js\"><\/script>\n<ins class=\"adsbygoogle\"\n     style=\"display:block; text-align:center;\"\n     data-ad-format=\"fluid\"\n     data-ad-layout=\"in-article\"\n     data-ad-client=\"ca-pub-5811055133939296\"\n     data-ad-slot=\"8669520966\"><\/ins>\n<script>\n     (adsbygoogle = window.adsbygoogle || []).push({});\n<\/script><\/div><style type=\"text\/css\">\r\n.pzodi678049d31cea5 {\r\nmargin: 5px; padding: 0px;\r\n}\r\n@media screen and (min-width: 1201px) {\r\n.pzodi678049d31cea5 {\r\ndisplay: block;\r\n}\r\n}\r\n@media screen and (min-width: 993px) and (max-width: 1200px) {\r\n.pzodi678049d31cea5 {\r\ndisplay: block;\r\n}\r\n}\r\n@media screen and (min-width: 769px) and (max-width: 992px) {\r\n.pzodi678049d31cea5 {\r\ndisplay: block;\r\n}\r\n}\r\n@media screen and (min-width: 768px) and (max-width: 768px) {\r\n.pzodi678049d31cea5 {\r\ndisplay: block;\r\n}\r\n}\r\n@media screen and (max-width: 767px) {\r\n.pzodi678049d31cea5 {\r\ndisplay: block;\r\n}\r\n}\r\n<\/style>\r\n\n<p><strong>Desirable<\/strong><br \/>\n\u2022 Previous sports club experience<br \/>\n\u2022 Customer service experience<\/p>\n<p><strong>How to apply<\/strong><br \/>\nIf you feel you have the skills needed for this role, please download an application form from our website, and send this completed to jointheteam@tigers.co.uk. The closing date for this role will be Friday 1 September 2023, 5PM.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Main Function: To manage our front of house operations on a day to day basis ensuring the highest levels of customer service are met. You will represent the Leicester Tigers Brand and be the first point of contact for all visitors. You will be responsible for putting procedures into place to ensure the front desk [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"spay_email":"","jetpack_publicize_message":""},"categories":[67],"tags":[],"jetpack_featured_media_url":"","jetpack_publicize_connections":[],"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p5LhbH-ckY","_links":{"self":[{"href":"https:\/\/www.uk.newjobvacancies.org\/wp-json\/wp\/v2\/posts\/47428"}],"collection":[{"href":"https:\/\/www.uk.newjobvacancies.org\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.uk.newjobvacancies.org\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.uk.newjobvacancies.org\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.uk.newjobvacancies.org\/wp-json\/wp\/v2\/comments?post=47428"}],"version-history":[{"count":1,"href":"https:\/\/www.uk.newjobvacancies.org\/wp-json\/wp\/v2\/posts\/47428\/revisions"}],"predecessor-version":[{"id":47429,"href":"https:\/\/www.uk.newjobvacancies.org\/wp-json\/wp\/v2\/posts\/47428\/revisions\/47429"}],"wp:attachment":[{"href":"https:\/\/www.uk.newjobvacancies.org\/wp-json\/wp\/v2\/media?parent=47428"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.uk.newjobvacancies.org\/wp-json\/wp\/v2\/categories?post=47428"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.uk.newjobvacancies.org\/wp-json\/wp\/v2\/tags?post=47428"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}